How do you charge your time?
Summit Plumbing charge you for the first hour, and then in 15-minute increments thereafter.
When does the time start?
We charge the time from when we leave the merchant, or if not applicable, when we leave from site base to the client’s address. Often our team will need to go to the merchant in order to get the correct supplies or tools for the job, if this does happen Summit do charge this time used to get to and from the job or if there are any delivery costs applied to the job.
What is a SVC charge and why is it on my invoice?
SVC stands for Service Charge, and this applies to each vehicle attended to the site. This charge applies to all services that evolve around keeping the Summit Plumbing team member at your site. These services include but are not limited to insurance, ACC, fuel and road user charges.